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Supplementary Information

GRI Content Index

Ceylinco Life has reported in accordance with ‘core‘ criteria.

Index No. Description Status

General Standard Disclosures

Strategy and Analysis

G4-1 Most senior decision maker’s statement Chairman’s Message

Organisational Profile

G4-3 Name of the organisation Business Model
G4-4 Brands, products and services Customer Capital
G4-5 Location of the organisation’s headquarters Corporate Information
G4-6 Details of overseas operations Business Model
G4-7 Nature of ownership and legal form Corporate Information
G4-8 Details of markets served Business Model
G4-9 Scale of the organisation Business Model
G4-10 Employee details Employee Capital
G4-11 Employees covered by collective agreements Employee Capital
G4-12 Organisation’s supply chain Institutional Capital
G4-13 Changes during the reporting period About this Report
G4-14 Precautionary approaches About this Report
G4-15 Externally developed initiatives About this Report
G4-16 List memberships of associations Business Model

Identified Material Aspects and Boundaries

G4-17 Operational structure of the organisation Business Model
G4-18 Content and the aspect boundaries About this Report
G4-19 Material aspects identified in the process for defining report content Business Model
G4-20 Aspect boundary within the organisation About this Report
G4-21 Aspect boundary outside the organisation About this Report
G4-22 Restatements of previous information About this Report
G4-23 Significant changes from previous reporting periods About this Report

Stakeholder Engagement

G4-24 List of stakeholder groups Business Model
G4-25 Identification and selection of stakeholders Business Model
G4-26 Approaches to stakeholder engagement Business Model
G4-27 Topics raised and responses to stakeholders Business Model

Report Profile

G4-28 Reporting period About this Report
G4-29 Most recent previous report About this Report
G4-30 Reporting cycle About this Report
G4-31 Contact point regarding the report About this Report

GRI Content Index

G4-32 Type of the report About this Report

Assurance

G4-33 Policy and current practice with regard external assurance External Assurance Report

Governance

G4-34 Governance structure Corporate Governance

Ethics and Integrity

G4-56 Organisation’s values etc. Institutional Capital

Specific Standard Disclosures

Economic

Economic Performance

G4-EC1 Direct economic value generated and distributed Financial Capital
G4-EC3 Coverage of the organisation’s defined benefit plan obligations Employee Capital

Indirect Economic Impacts

G4-EC7 Development and impact of infrastructure investments and services supported Social and Environment Capital
G4-EC8 Significant indirect economic impacts, including the extent of impacts Social and Environment Capital

Environmental

Energy

G4-EN6 Reduction of energy consumption Social and Environment Capital

GHG emissions

G4-EN15 Direct greenhouse gas (GHG) emissions (scope 1) Social and Environment Capital
G4-EN16 Energy indirect greenhouse gas (GHG) emissions (scope 2) Social and Environment Capital
G4-EN17 Other indirect greenhouse gas (GHG) emissions (scope 3) Social and Environment Capital

Efficient and Waste

G4-EN23 Total weight of waste by type and disposal method Social and Environment Capital

Overall

G4-EN31 Total environmental protection expenditure and investment by type Social and Environment Capital

Social

Labour Practices and Decent Work

Employment

G4-LA1 Total number and rates of new employee hires and employee turnover by age group, gender and region Employee Capital
G4-LA2 Benefits provided to full-time employees that are not provided to temporary or part-time employees, by significant locations of operation Employee Capital
G4-LA3 Return to work and retention rates after parental leave, by gender Employee Capital

Training and Education

G4-LA10 Programmes for skills management and lifelong learning that support the continued employability of employees and assist them in managing career endings Employee Capital
G4-LA11 Percentage of employees receiving regular performance and career development reviews, by gender and by employee category Employee Capital

Diversity and Equal Opportunity

G4-LA12 Composition of governance bodies and breakdown of employees per employee category according to gender, age group, minority group membership and other indicators of diversity Employee Capital

Labour Practices Grievance Mechanisms

G4-LA16 Number of grievances about labour practices filed, addressed and resolved through formal grievance mechanisms Employee Capital

Human Rights

Non-Discrimination

G4-HR3 Total number of incidents of discrimination and corrective actions taken Employee Capital

Human Rights Grievance Mechanisms

G4-HR12 Number of grievances about human rights impacts filed, addressed and resolved through formal grievance mechanisms Employee Capital

Society

Local Communities

G4-SO1 Percentage of operations with implemented local community engagement, impact assessments and development programmes Social and Environment Capital

Compliance

G4-SO8 Monetary value of significant fines and total number of non-monetary sanctions for non-compliance with laws and regulations Institutional Capital

Product Responsibility

Product and Service Labelling

G4-PR3 Types of products and service information required by the organisation’s procedures for product and service labelling and percentage of significant product and service categories subject to such information requirements Customer Capital
G4-PR4 Total number of incidents of non-compliance with regulations and voluntary codes concerning product and service information and labelling, by type of outcomes Customer Capital
G4-PR5 Results of surveys measuring customer satisfaction Customer Capital

Marketing Communications

G4-PR7 Total number of incidents of non-compliance with regulations and voluntary codes concerning marketing communications, including advertising, promotion and sponsorship, by type of outcomes Customer Capital

Customer Privacy

G4-PR8 Total number of substantiated complaints regarding breaches of customer privacy and losses of customer data Customer Capital

Compliance

G4-PR9 Monetary value of significant fines for non-compliance with laws and regulations concerning the provision and use of products and services Customer Capital